Privacy Policy and the T&C's
Privacy Policy
1. Overview
This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Personal Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Telephone number
Information submitted through website forms or booking systems
3. Purpose of Processing
Personal data is processed for the following purposes:
- Responding to enquiries
- Providing and managing services
- Processing bookings and requests
Communicating with users in relation to services
4. Lawful Basis for Processing
We process personal data on the following lawful bases:
Consent
Performance of a contract
Legitimate business interests
5. Data Storage and Security
Personal data is stored securely and protected against unauthorised access, alteration, disclosure, or destruction. Data is retained only for as long as necessary to fulfil its intended purpose or to comply with legal obligations.
6. Data Sharing
Personal data is not sold or shared with third parties except where required to deliver services or where legally required. Any third-party processors used are subject to appropriate data protection obligations.
7. Data Subject Rights
Individuals have the right to:
- Access their personal data
- Request rectification or erasure
- Restrict or object to processing
- Withdraw consent where applicable
- Lodge a complaint with the Information Commissioner’s Office (ICO)
8. Contact
Any questions regarding this Privacy Policy or the handling of personal data should be directed to us using the contact details provided on this website.
Terms & Conditions
1. Introduction
These Terms and Conditions govern the use of this website and any services provided through it. By accessing this website or using our services, you agree to be bound by these Terms and Conditions.
2. Services
We provide website, booking system, and related digital services. Service details, features, and availability may vary and are subject to change without notice.
3. Use of the Website
You agree to use this website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit the use of this website by any third party.
4. Intellectual Property
All content on this website, including text, graphics, logos, and software, is owned by us or our licensors and is protected by intellectual property laws. No content may be copied, reproduced, or distributed without prior written consent.
5. Payments and Fees
Where applicable, fees for services will be agreed in advance. All fees are exclusive of applicable taxes unless stated otherwise. Payment terms will be communicated prior to service delivery.
6. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any loss or damage arising from the use of this website or services, including but not limited to indirect or consequential loss, loss of data, or loss of business.
7. Availability and Accuracy
We make reasonable efforts to ensure that the website and services are available and accurate. However, we do not guarantee uninterrupted access or that content will be free from errors or omissions.
8. Third-Party Services
Our services may integrate with or rely on third-party platforms or providers. We are not responsible for the availability, performance, or content of any third-party services.
9. Termination
We reserve the right to suspend or terminate access to the website or services at any time where these Terms and Conditions are breached or where required by law.
10. Changes to These Terms
We may update these Terms and Conditions from time to time. Continued use of the website or services following any changes constitutes acceptance of the updated terms.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact
If you have any questions regarding these Terms and Conditions, please contact us using the details provided on this website.
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